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Privacy Policy

 At balones.biz.id, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your personal data when using our financial services.

1. Information We Collect

We may collect various types of information, including but not limited to:

  • Personal Information: Name, email address, phone number, bank account information, and other data you provide when registering or using our services.

  • Transaction Information: Financial transaction data carried out through our platform.

  • Technical Information: IP address, device type, operating system, and other data related to your use of our website.

  • Cookies and Tracking Technologies: Data collected automatically to enhance user experience.

2. How We Use Your Information

We use the collected information to:

  • Provide better and safer financial services.

  • Process transactions and manage user accounts.

  • Send important information related to our services.

  • Prevent fraud and improve security.

  • Customize user experience based on their preferences.

3. Data Protection and Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, while we strive to safeguard your data, no security system can guarantee 100% protection.

4. Sharing Information with Third Parties

We will not sell, rent, or trade your personal information with third parties without your consent, except in the following cases:

  • If required by law or court order.

  • If necessary to process financial transactions through our service partners.

  • If involving third-party service providers who help operate our website while maintaining the confidentiality of your data.

5. Your Rights Over Your Personal Information

You have the right to:

  • Access and update your personal information.

  • Request deletion of your personal data under certain conditions.

  • Refuse the use of your personal data for marketing purposes.

6. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. If there are significant changes, we will notify you via email or through notifications on our website.

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